Frequently Asked Questions

Vehicle transport cost is calculated based on the following factors:

• Distance: Distance between pickup and delivery points
• Vehicle Type: Passenger car, SUV, commercial vehicle or motorcycle
• Vehicle Count: Discounts apply for bulk transports
• Transport Type: Open or enclosed car carrier
• Urgency: Standard or express delivery

Visit our contact page for a free, non-binding quote.

We provide vehicle transport services to all 81 provinces in Turkey. We also offer international transport services to European and Middle Eastern countries.

Transport times vary by distance:

• Within city: Same day or next day
• Nearby cities (up to 500 km): 1-2 days
• Distant cities (500+ km): 2-3 days
• International: 5-10 days (varies by country)

You can shorten the times with our express transport option.

Yes, all vehicles are under comprehensive insurance coverage during transport. Our insurance covers:

• Accident-related damages
• Natural disaster damages
• Third-party damages
• Damages during loading/unloading

If you notice any damage during delivery:

1. Photograph the damage
2. Note the damage on the delivery document
3. Notify us within 24 hours
4. A damage file will be opened and insurance process will begin

Damage claims are usually resolved within 7-14 business days.

All our vehicles are equipped with GPS tracking system. When transport begins, you will receive a tracking link and can monitor your vehicle's location in real-time. You will also receive SMS/WhatsApp notifications at important stages (loading, departure, arrival).

A detailed condition report is prepared when picking up the vehicle:

• Exterior appearance (scratches, dents, paint condition)
• Glass and mirror condition
• Tire condition
• Odometer reading
• Fuel level
• Interior condition

The report is supported with photos and a copy is given to you.

We do not recommend leaving personal items in the vehicle. However, if necessary:

• Items must be in the vehicle trunk
• Valuable items (electronics, jewelry, etc.) are not accepted
• Items are not covered by insurance
• An item list must be provided before transport

Yes, we also transport non-running (broken down, damaged, or dead battery) vehicles. In this case:

• Please specify the vehicle condition when requesting a quote
• Winch or special equipment may be used
• Additional charges may apply

We accept the following payment methods:

• Cash: Payment on delivery
• Bank Transfer: Wire transfer
• Credit Card: Single payment or installments
• Corporate Invoice: Deferred payment (contracted companies)

Yes, we offer special discounts for bulk vehicle transports:

• 3-5 vehicles: 5-10% discount
• 6-10 vehicles: 10-15% discount
• 10+ vehicles: Custom pricing
• Special agreements for regular customers

Contact us for fleet transport.