Privacy Policy

Last updated: February 5, 2026

Kahramanlı Uluslararası Nakliyat San. ve Tic. Ltd. Şti. ("Kahramanlı Group") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Turkish Personal Data Protection Law No. 6698 (KVKK). This Privacy Policy explains how your personal data is collected, processed, and protected when you visit our website and use our services.

1. Data Controller

The data controller responsible for your personal data:

2. Personal Data We Collect

We may collect the following personal data through our website and services:

• Identity Information: Name, surname, identification number
• Contact Information: Phone number, email address, physical address
• Company Information: Company name, tax identification number
• Transport Information: Vehicle license plate, chassis number, transport details
• Digital Data: IP address, browser information, cookie data
• Contact Form Data: Name, email, phone, message content

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

• Providing logistics and transportation services
• Preparing quotations and managing customer relationships
• Fulfilling legal obligations
• Invoicing and accounting operations
• Responding to communication requests
• Analyzing and improving website performance
• Enhancing service quality

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

• Consent: Where you have given explicit consent for processing
• Contractual Necessity: Where processing is necessary for the performance of a contract
• Legal Obligation: Where processing is required to comply with legal obligations
• Legitimate Interests: Where processing is necessary for our legitimate business interests

5. Cookie Policy

Our website uses the following types of cookies:

You can change your cookie preferences at any time through the cookie settings at the bottom of our website.

6. Third-Party Sharing

Your personal data may be shared with third parties in the following circumstances:

• Authorized public institutions as required by law
• Business partners necessary for service delivery (transport, insurance, etc.)
• Relevant authorities for customs procedures
• Website analytics service providers (anonymous data only)

Your personal data will not be shared with third parties for commercial purposes without your explicit consent.

7. Data Retention Period

Your personal data is retained for the duration required by the processing purposes and within legal retention periods:

• Commercial relationship data: 10 years after the end of the relationship
• Accounting and invoice data: 10 years
• Contact form data: 2 years
• Cookie data: Maximum 1 year

Upon expiry of the retention period, your data will be securely deleted or anonymized.

8. Data Security

We implement the following technical and organizational measures to ensure the security of your personal data:

• Secure data transmission with SSL/TLS encryption
• Access control mechanisms
• Regular security updates
• Employee training and confidentiality agreements

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request information about whether your personal data is being processed
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request restriction of processing of your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

10. International Data Transfers

As an international logistics company, we may transfer your personal data to countries outside the European Economic Area (EEA) for operational purposes. In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.

11. Contact Us

To exercise your rights or for any questions about your personal data, please contact us through the following channels:

We will respond to your requests free of charge within 30 days at the latest. If a request requires additional cost, you will be informed in advance.

12. Policy Updates

This Privacy Policy may be updated in line with legal regulations or changes in our services. Updates become effective on the date they are published on our website. We recommend that you visit this page regularly to stay informed about our current policy.